Information We Collect
We collect information you provide directly to us when you create an account, complete your profile, or communicate with us. This includes:
- Personal Details: Name, date of birth, gender, and other basic information
- Contact Information: Email address, phone number, and residential address
- Profile Information: Photos, preferences, interests, and partner expectations
- Family Information: Family background and details as provided by you
- Communication Data: Messages, interests sent, and other interactions on the platform
How We Use Your Information
We use the information we collect to provide, maintain, and improve our matrimonial services:
- Create and manage your Vivahplus account
- Match you with potential partners based on your preferences and compatibility
- Facilitate communication between interested members
- Send you important updates about your account and our services
- Ensure the security and integrity of our platform
- Provide customer support and respond to your inquiries
- Conduct research and analysis to improve our matching algorithms
Information Sharing
We understand the sensitive nature of matrimonial information and are committed to protecting your privacy:
What We Share
- Basic profile information with potential matches based on your preferences
- Contact details only after mutual interest is established (based on your settings)
- Information with service providers who assist in our operations (under strict confidentiality)
What We Don't Share
- We never sell your personal information to third parties
- We don't share sensitive information without your explicit consent
- We don't disclose your information to other members beyond what you choose to share
Legal Requirements
We may disclose your information when required by law or to protect our rights, property, or safety, or that of our users.
Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage with regular backups
- Employee training on data protection and privacy
Your Rights
You have control over your personal information:
- Access: View and download your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Export your data in a portable format
- Preferences: Manage your communication preferences
- Visibility: Control who can see your profile information
You can exercise these rights through your account settings or by contacting our support team.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Session management and authentication
- Preferences storage
- Analytics to improve our services
- Security and fraud prevention
You can control cookie settings through your browser preferences.
Policy Updates
We may update this privacy policy from time to time. We will notify you of any significant changes through email or in-app notifications. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: officialvivahplus@gmail.com
- Phone: +91-8009461095
- Address: Vill and post jungle gauri no2 urf amahiya jhangaha gorakhpur uttar pradesh Pin 273202